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Contact information.
How to reach us. Pick the inbox that fits and we'll respond within 1-2 business days.
Last updated: May 17, 2026
Business name and address
Cake Picnic is a registered trademark of:
elisasunga LLC
2261 Market Street STE 33549
San Francisco, CA 94114
United States
USPTO Reg. SN 99129244
Email inboxes
- General questions, orders, returns: support@cakepicnictour.com
- Press & media: press@cakepicnictour.com
- Partnerships & sponsorships: partnerships@cakepicnictour.com
- Event questions: events@cakepicnictour.com
- Privacy requests (CCPA, GDPR, UK GDPR): privacy@cakepicnictour.com
- Legal & trademark: legal@cakepicnictour.com
- Billing & invoices (vendors): billing@cakepicnictour.com
Response time
We respond to most emails within 1-2 business days (Monday-Friday, excluding US federal holidays). Order-related questions often get a same-day reply. During the week leading up to a Cake Picnic event, expect slightly longer turnarounds.
Social
- Instagram: @cakepicnictour
DMs are read but not the fastest path. Order issues, shipping questions, and legal matters get faster responses by email.
Contact form
You can also reach us via the form on our contact page. Form submissions route to the right inbox based on subject.